Business Administration Apprentice

Key Responsibilities:

• Perform general administrative duties as delegated by management

• Answer the main telephone line professionally and direct calls appropriately

• Support filing clerks with:

  • Opening and distributing incoming mail

  • Preparing and posting outgoing mail

  • Filing and archiving documents

  • Monitoring and restocking stationery supplies

• Maintain a high level of quality and attention to detail in all tasks

• Comply with all documented Standard Operating Procedures (SOPs) and Working Instructions (WIs)

• Display knowledge or interest in the construction industry

• Maintain a professional demeanor with clients, customers, team members, and management

• Adhere to Health and Safety policies

• Handle confidential and personal data in accordance with Data Privacy regulations and relevant SOPs

• Use Microsoft Office tools, particularly Word and Excel, to complete tasks efficiently

• Carry out any other ad hoc duties as directed by management

Skills Required:

• Strong written and verbal communication skills

• Excellent organizational and multitasking abilities

• Proficiency in Microsoft Word, Excel, and general office software

• Professional telephone manner and interpersonal skills

• Ability to work both independently and as part of a team

• High attention to detail and commitment to accuracy

• Familiarity with office procedures and basic administrative processes

• Understanding of or interest in the construction industry is desirable

• Ability to handle confidential information with discretion

• Basic knowledge of health, safety, and data protection practices in the workplace